Tag Archives: Avianca

Update: What’s Going On With Our Refund From Avianca?

Avianca
image: Aero-Shots

Over Spring Break, the Michael W Travels family was supposed to head to Ecuador and the Galapagos Islands but COVID-19 had other plans.

We were supposed to fly from New York to Guayaquil, Ecuador on JetBlue. That flight was canceled and we received a refund of our miles and taxes paid. Soon after, Avianca canceled our flight from Guayaquil to the Galapagos. Continue reading Update: What’s Going On With Our Refund From Avianca?

Where Do We Stand With Getting A Refund From Avianca?

Avianca
image: Aero Shots

Last week I wrote about how Avianca had canceled our flight in Ecuador from Guayaqil to the Galapagos.

When I found out that our flight was canceled (we would’ve canceled if the airline didn’t), Avianca stated that the ticket would remain valid until we had a new travel date.

When an airline cancels a flight, I think it’s fair for us to expect a refund not the opportunity to pick a new future travel date. Continue reading Where Do We Stand With Getting A Refund From Avianca?

Avianca Happy Holidays Video, Can Somebody Translate?

avianca
image: Avianca

I’ve been receiving a lot of holiday messages from airlines, travel companies and a slew of other businesses over the past week or so.

One of them arrived in my inbox yesterday from Avianca. It included the really cute image shown above but there was one major problem. Continue reading Avianca Happy Holidays Video, Can Somebody Translate?