image: Aero Shots
At the beginning of the month there were lots of articles about a
. class action lawsuit against British Airways
The lawsuit was related to British Airways charging fuel surcharges although “
the fees had nothing to do with the cost of fuel“, according to View From The Wing. Continue reading Should I Choose Cash or Avios in the British Airways Class Action Lawsuit?
On October 22 I booked a long weekend for Kim, Lucas and I to Toronto using British Airways Avios. At just 4,500 Avios (points) each way from NYC this was definitely a bargain (although the cost will be going up soon to 7,500).
I searched at BA.com and found the flights I needed (out of JFK Airport) but I wasn’t able to book online due to issues with the flight home on TAM. I called in to take care of the issue which led to a 40 minute + call to get things sorted out. BA also had to call me back two times since it took so long!
This annoying booking experience was the start of possibly our most annoying and painful travel experience in many years.
Continue reading British Airways, Where’s my 40,500 Avios + $143.79
I knew it wouldn’t be good.
I woke up this morning and saw an e-mail from British Airways. The subject was
Mr W., we’re making changes to the Executive Club.
These changes never seem to favor us, the flyer/ customer/ passenger, so I wasn’t looking forward to reading on but of course I had to.
Continue reading No More British Airways Avios 4,500 Mile Awards in N. America
Last week many of us were locked out of our British Airways Avios accounts. When we changed our passwords and got back in, we found our account balances had been wiped out.
This led me to write the post,
Hey British Airways, Where Are My Avios? Continue reading British Airways E-Mails About Hack Just A Few Days Late
This past Friday many of us tried logging into our British Airways accounts to find ourselves to be locked out. Upon changing the account password and getting back in, we then found our accounts to be zeroed out!
It turned out that this was done preemptively by BA to protect our accounts. Too bad the airline wasn’t wise enough to notify us when this action took place…
This led me to ask-
Hey British Airways, Where Are My Avios? Continue reading And They’re Back! British Airways Avios Return
Yesterday many of us noticed that our British Airways Avios balances were zeroed out to supposedly protect us from being hacked.
It was rather odd that British didn’t (and still hasn’t) communicated with us about exactly what is going on.
I wrote a post last night,
. Hey British Airways, Where Are My Avios Continue reading Avios That Went Adios To Be Re-credited
After I got home from work I stopped by the BoardingArea homepage and saw a couple of reports of British Airways Avios accounts being hacked.
I decided to read the articles from
and The Gate before checking in on my account. Miles to Memories
It seems that many Avios accounts were hacked and British Airways may have used a preventative measure to protect others by locking their accounts and/ or zeroing the balance for now.
Continue reading Hey British Airways, Where Are My Avios
Last month I wrote a post asking:
? Should I transfer my Amex points to BA
After waiting and waiting for what seemed like way too long for a solid transfer bonus to be offered by American Express, it seemed that now was the time to make a move. Getting a 40% bonus for transferring Membership Rewards points to British Airways Avios seemed enticing enough to me.
Continue reading Transferred: Amex Points to BA Avios, Bonus Mostly Spent
I’ve been thinking of transferring my American Express Membership Rewards points for quite some time and now might be the time to do so.
A couple of years back I got a great offer for a new American Express card but
. had to fight to get my 100,000 Membership Rewards points bonus
Besides the bonus, I also have other Membership Rewards points, some of which were transferred over the years to airlines like Continental and JetBlue.
I still have over 100,000 Membership Rewards points and
Continue reading Should I Transfer My Amex Points to BA?
After paying the annual fee on my Chase British Airways Visa card for 2 years (so that I could earn the full 100,000 Avios bonus offer) the time had come to most likely close the card.
The Chase BA card comes with an annual fee of $95 and for my purposes the card isn’t worth paying for anymore.
I decided to give British Airways Visa customer service a call.
Continue reading Chase British Airways Card Retention Offer