Leading up to our recent trip to Toronto, many frustrating things took place.
We were supposed to leave for our trip just to find out that due to a screw-up by British Airways, our flight wasn’t actually booked! We got things sorted out and took the trip a week later. However, I’m still waiting for 40,500 Avios + $143.79 to be refunded.
The following week we ran into some more bad luck. Our flight was cancelled. We were booked in biz but had to fly coach the following day. I wondered if we were owed compensation. On a positive note, Marriott customer service impressed and I didn’t lose a free night certificate. Find out if AA gave us compensation for being moved from biz to coach.
Our visit was pretty brief due to our flight cancellation as well as our flight the following day being delayed a couple of hours. As brief as our visit was, we still had a good time. Continue reading American Airlines Makes Lucas A Special Crewmember →