When the $75 annual fee appeared on the bill for my Bank of America Alaska Airlines Business card I knew that I had a very important call to make.
Since the Alaska Airlines card isn’t one that I really use, I wanted to see if there was anything the bank could do or offer me to keep my card.
It was time to make a call and inquire about a retention offer.
I dialed up the phone number on the back of my card (800-673-1044) and followed some prompts like my card number. After a brief wait I then got the opportunity to speak with one of the reps.
I mentioned how I was looking to close my card and the rep said that he could help me with that. Unlike many of the other banks that don’t want to lose our business, there were no pleasantries asking me why I wanted to close my card or comments like we’re sorry to be losing your business etc.
As the rep clicked away and was about to close my account I figured that I’d ask if he had any special offers for me so that I’d keep my card open.
In a not so enthusiastic tone, I was told that there was only one offer for me.
Hoping that the offer would bring me a chunk of miles, my hopes were quickly dashed.
The only offer that was available was a credit line increase. Oh, and that comes with my account going through a review which from what I understand means a credit check.
Talk about a crappy non-offer!
I immediately shot down this lame offer and went on to close my account.
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