Last year I decided to get the Barclays Miles & More Lufthansa card when it was offering a sign up bonus of 50,000 miles.
Considering that I fly with Kim and Lucas on pretty much all of our trips, the 50K bonus wasn’t going to get us far. I kind of thought it wasn’t the best move to get the card in the end, but I’m sure that the miles will go to use for (most likely) a couple of domestic flights.
When the fee came up for the card late last week, I knew that it was going to get closed. However, before doing so I figured that it couldn’t hurt to see if they might have a retention offer for me.
When I called in to Barclays, I immediately explained that I was interested in closing my card. The friendly phone rep asked me why I wanted to do so. After I told her about not wanting to pay the $79 annual fee, I was placed on a brief hold and transferred to a specialist.
After again explaining the situation, I was given two options besides closing my account.
- Barclays offered to waive 50% of the annual fee
- I could transfer to a fee-free Barclays Arrival card
When the rep offered to waive 50% of the fee, I assumed she would come back and offer to just get rid of the whole fee when I turned the offer down. However her only other offer was to switch to the Arrival card.
The Arrival card would give me a bonus of 10,000 point if I spent $1,000 in the first month. She also mentioned that no credit report would be pulled.
I decided pretty fast to turn down the option to switch cards. If I’m going to get an Arrival card, then I want to get the full sign up bonus of 40,000 points!
After declining both offers one last time, the rep went ahead and closed my account.
Now I need to figure out what to do with my meager amount of Lufthansa miles.
Have any of you called in for a retention offer for your Lufthansa Miles & More card? If so, I’d love to hear if Barclays offered you something better than what I received.