I reached AA Lifetime Gold about a month ago. For reaching Gold status I was given 8- 500 Mile Upgrades. It seemed like it may have been better to wait until after the new AAdvantage program changes to cross the million mile mark. Starting December 1 2011 AA will be giving 35,000 miles as a bonus.
I definitely value 35,000 miles more than the 8 upgrades so I decided to call the AAdvantage customer service desk and ask if anything could be done. I was transferred to another operator that was more than happpy to switch the upgrades for miles!
She said to wait 24-48 hours for the miles to post.
I checked my account when I woke up and was happy to see the miles in my account less than 10 hours after I had called!
Now that is service!
I received an e-mail today from American Airlines congratulating me for reaching Lifetime Gold status!
My AA account was updated last week to show that I was Gold but it was nice to see a letter stating that I now had lifetime status.
I look forward to receiving my AAdvantage Gold membership card! Hopefully I will also get a couple of AAdvantage Gold luggage tags like I have read people received in the past but the e-mail does not mention anything about that…