United Airlines has had a tough past couple of months with frequent bad customer service.
There was the ugly incident with the dentist, a scorpion stung a passenger on a flight and a couple flying to their destination was kicked off of a flight.
In the latest incident, a passenger is claiming that his reservation was cancelled by United Airlines for filming a disagreement. Continue reading United Airlines Cancels Passenger’s Reservation, Filmed Disagreement
I haven’t flown Southwest Airlines in close to 10 months but one of the main reasons I love the airline is due to their friendly customer service as well as free checked bags policy.
Good customer service goes a long way in leaving a good impression. They even used to give out a really cool perk to kids. (I’m not sure if they still do these days.)
I came across a tweet from the CEO and President of Southwest, Gary Kelly yesterday which made me laugh… Continue reading Southwest Now Offering Hamster-Sitting Service