Yesterday I wrote about how Virgin America took double my points but I had no flight!
I spent a lot of time both online and on the phone with Virgin America trying to book a flight from NYC-Los Angeles. This should’ve been a simple 5-10 minute process. However, due to site being down, double the points were deducted from my account and no flight was booked. Continue reading Virgin America Compensates Me For My Troubles, Don’t Laugh
Last night I went online to book a flight for our upcoming summer destination.
What should’ve been around 10 minutes online at Virgin America ended up being a couple of hours, lots of hold times (with bad music) during calls to customer service and no resolution so far. Continue reading Virgin America Takes Double My Points, Where’s My Flight?
Virgin America wants you to join their frequent flyer program called Elevate and/ or invite a friend to join. They’re also hoping to reward you for it.
I can’t say that I’ve flown with Virgin America or that I know much about their Elevate program. However, they were nice enough to give some free points on my birthday and as a holiday bonus. Continue reading Earn Up To 8,000 Bonus Points With Virgin America’s Elevate