United Airlines has had a tough past couple of months with frequent bad customer service.
There was the ugly incident with the dentist, a scorpion stung a passenger on a flight and a couple flying to their destination was kicked off of a flight.
In the latest incident, a passenger is claiming that his reservation was cancelled by United Airlines for filming a disagreement. Continue reading United Airlines Cancels Passenger’s Reservation, Filmed Disagreement
I haven’t flown Southwest Airlines in close to 10 months but one of the main reasons I love the airline is due to their friendly customer service as well as free checked bags policy.
Good customer service goes a long way in leaving a good impression. They even used to give out a really cool perk to kids. (I’m not sure if they still do these days.)
I came across a tweet from the CEO and President of Southwest, Gary Kelly yesterday which made me laugh… Continue reading Southwest Now Offering Hamster-Sitting Service
After a ridiculously long wait, the issue that I had with United (in mid-January) was finally resolved.
During our first trip of 2014 to Norway our flight got cancelled due to an approaching winter storm back home, in the NY area.
Read all about what happened in these posts:
Continue reading How Long Should You Wait For Customer Service Response: Vote in the Poll
