Back in February I wrote about changes to the guarantee and return policy at LL Bean.
LL Bean had a longstanding policy of allowing just about anything to be returned or exchanged, regardless of when it was bought. This led to abuse and the company seeing a need to change this generous policy. Continue reading LL Bean Being Sued Over Changes To Guarantee & Return Policy
LL Bean has been around for over 100 years and is known for quality and standing behind their products.
They believed in their products some much they offered a lifetime guarantee and return policy. If you bought something but changed your mind, you could bring it back. Maybe the fit never seemed right, bring it back for a refund or store credit.
Due to some customers abusing the policy, LL Bean has made some changes, ending this lifetime guarantee. Continue reading LL Bean Ends Lifetime Guarantee & Return Policy Due To Abuse