Whenever I cancel a credit card, I usually call in first to see if there is some sort of retention offer. However, I’ve been a bit busy and didn’t want to waste time on the phone.

The annual fee posted for my Delta SkyMiles Business American Express Card and I definitely didn’t want to pay the $95 fee.

I logged onto to Amex account and figured I’d give the live chat a try. Continue reading Can You Cancel an American Express Card through Live Chat? →