A few weeks back I wrote about a couple of unaccompanied minors placed on the wrong JetBlue flights. Although the boys made it to their intended destinations on the same day, this was still a scary and confusing situation.
The airline tried to make right by the family and offered one of them a $10,000 gift which was not accepted.
Now the mom is suing JetBlue for negligence, according to Gothamist.
It isn’t known yet what the boy’s mom Maribel Martinez is looking to get.
The article mentions that “Martinez is seeking unspecified damages after her son Andy was placed on the wrong flight leaving the Dominican Republic and ended up at Boston’s Logan Airport when he was supposed to arrive at JFK.”
Martinez said that she thought that she would never see her son Andy again. Once she told JetBlue staff that her son was not on the flight, the airline brought over another little boy who was carrying Andy’s passport. She did not know who the boy was.
Gothamist mentions that “In her lawsuit, Martinez describes her experience as one of emotional distress, extreme fear, horror, mental shock, mental anguish and psychological trauma.”
The mistake was figured out in a few hours. The mix-up happened due to the two boys being mistaken for each other at the airport where they started out at in Santiago.
I’m curious to find out just what kind of compensation Martinez is looking to receive. While it must’ve been a very scary situation, JetBlue figured out where her son Andy was in three hours. In my opinion, $10,000 sounds like fair compensation due to the error.
What do you feel that Martinez and her son deserve from JetBlue due to this mixup?
Find out more from Gothamist here.