Club Carlson is definitely up there as one of my favorite (if not the top) hotel loyalty programs around.
This is probably due to their generous offer for branded credit card holders. With the offer when you redeem points for two or more consecutive nights, the second night is free…
Other than that, they also run lots of great bonus offers and have a variety of good giveaways during the year.In a promo last year I won 10,000 Gold Points in a promo called #HashtagHotel. I also won a free night to use at a Radisson in late 2012.
They also offer what I feel is great customer service through social media like Twitter. A couple of times I reached out to @clubcarlson due to problems at a hotel.
I received 10,000 points for a late check-in and no welcome git at the Radisson Blu Bucharestft. I also received 10,000 point for not receiving a welcome gift at the Radisson Blu Berlin.
The examples mentioned above show how Club Carlson likes to use Twitter in positive ways to interact with customers.
Now it looks like Club Carlson has something new up their sleeve…
I have no clue what it is. Maybe it’s a new promo to earn lots of points or one similar to @HashtagHotel where lucky winners gets a chunk of points.
I came across news of an announcement coming today from a tweet that @clubcarlson sent out last night.
Here is the tweet:
According to their tweet, “You may want to stay glued to our social channels tomorrow for an exciting announcement. #justsayin”
I don’t know about you, but I’ll be checking the Club Carlson twitter feed all day today so that I make sure to not miss the big announcement!
I just hope that it isn’t a disappointment…
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