Recently, American Airlines announced a new, simplified boarding process, which started on March 1.
The new boarding process has 9 groups which will make your boarding position easier to understand. However, the new process caused a bit of confusion.
I wrote about the new American Airlines boarding process on February 23. My post garnered a few comments and concerns about the upcoming changes.
The biggest concerns came with the new Group 4.
In Group 4, the new AA boarding chart showed two sections:
The top section includes AA Gold and oneworld Ruby. The section below (still Group 4) shows Alaska Airlines MVP members, AirPass, Citi Executive cardmembers and customers who bought Priority boarding.
One reader wondered if AA Gold would be let onboard before what seemed like a second Group 4. And if so, wasn’t that really Group 5? A couple of other readers saw it that both Group 4’s would board at the same time, meaning essentially a downgrade for Gold members.
Soon after responding to the comments, I received two e-mails from Citi AAdvantage card with the subject “Update regarding your early boarding benefit“.
While it does appear that both Group 4s will board at the same time, that does not include all AA credit card holders like one reader assumed. (I overlooked this too.)
American Airlines credit card holders will move from Group 1 to the new Group 5. If you still hold the Citi AA Executive card, then you will board with Group 4’s.
While this new boarding process does appear to be a downgrade for American Airlines Gold status holders, most AA credit card holders will not be boarding in the same group.
As for the two Group 4 lists, I still would love to know why AA divided it this way.
Check out the new AA Boarding Process chart here.