A couple of days back I wrote about an issue that we had during our trip to Oslo. Our flight home was cancelled due to an approaching winter storm coming to the NYC area.
After having a nice (extra) day in Oslo, we headed to the airport for our flight home a day later than originally planned. While there I had a couple of conversations with other stranded passengers who were also on our flight. I found out that while United told me that I was on my own in booking my accomodations, these 2 other passengers had their hotel stay and meals covered by the airline.
This new found information led me to have a discussion with United’s only surpervisor at Oslo Airport (OSL). Check out my post Hey United, I Want My $158+ Back if you are curious about the rules and regulations that I discovered.
After writing my post and following the United Supervisor’s instructions on how to claim my money back for our hotel stay and meals, I was shocked at the automated response that I received.
Continue reading Update: Hey United, I Want My $158+ Back →