Yesterday I wrote about a couple of very interesting newer features available through Hilton’s mobile app.
I wrote my post after receiving an e-mail from Hilton earlier in the day with the subject “Check out a new way to check in“. The next bit of info is what really caught my attention- “Only with us, now you can choose your room“.
I really wasn’t sure when these new app options went live so I decided to call Hilton and ask.
While Hilton’s rep was friendly enough he was kind of surprised by my question and may have even laughed under his breath. (That’s OK, no offense taken!) Either way, he wasn’t really sure when the choose your room option went live but said it was recently and pretty new….
I thanked him for the info and after telling him there was nothing else he could do for me, I was given a small offer.
The rep asked if I would like to hear about special offers and vacations by being transferred to that department. Well, I wasn’t interested and he probably sensed it by my pause. However, I happily accepted when he told me there was no risk and I would get 500 HHonors points just for listening!
I was then transferred to another department and was asked for my name, HHonors # and my telephone # associated with the account.
I was wondering how long I would get stuck on the call listening to offers I most likely had no interest in but was happily surprised…
After a brief pause, the rep informed me that my account had no offers and that 500 points were being added to my account!
This sounded like one of the easiest ways I’ve earned some points, although not exactly a windfall.
There was one last thing I needed to know. Was the department I was transferred to actually Hilton? The rep happily told me that this was indeed Hilton and not a third-party.
The bonus description was put in as HGVC Tour Bonus. It looks like I got some points for a Hilton Grand Vacations Company tour that I never took…
Just in case you’re interested in trying to get this easy 500 HHonors points bonus, you can call customer service at 1-800-HILTONS (1-800-445-8667).
If you give it a try, please let us know if you were successful in getting the free points.