At the beginning of the month, Kim, Lucas and I got stuck in Orlando during our first trip of 2015.Our flight was cancelled due to a potential snow storm that was supposed to hit the NYC area on Super Bowl Sunday. From what friends told me, around the time our flight would’ve landed, the weather really wasn’t so bad…
Either way, I guess it’s better to be safe than take any chances flying into potentially bad weather.
With reports of snowstorms most likely hitting the NYC area and American waiving flight change fees I decided to call up to see what the status of our flight was. I received a call back from AA close to an hour and a half after I called in. I found out that our flight had been cancelled. Continue reading Unexpected Miles Earned From An Award Flight→
After quite a few e-mails, posts and a physical letter being sent, my dispute with United has finally come to an end.
Back in January we were on our first trip of the new year in Oslo, Norway. Despite the chilly weather, we had a great time and really enjoyed our visit. Our one complaint was not having enough time to check out more of the country.
Due to an approaching winter storm back at home our flight was cancelled. Rather than head to the airport, I called United through Skype. We got re-ticketed for the following morning without a problem. When I asked who was responsible for our accommodations, I was told (quite rudely) that we were . I got off the phone and quickly booked a hotel and then Kim and I set out some plans for the day. Why not enjoy our extra day in Oslo!
Rather than head over to the airport, I called United through Skype and got us rebooked for the following day. We didn’t mind the extra day in Oslo (we really enjoyed the city), but an extra day meant extra costs.
While rebooking my flight, I had asked the United phone rep who was responsible for our accommodations and she was somewhat rude and matter of fact in telling me that we were.
The following day I found out that 2 other passengers had their hotel stay and meals covered by United! Find out all about it in my post Hey United, I Want My $158+ Back.
This isn’t exactly an update. It’s more of a debate about what my next step should be related to getting my $$$ back from United after being stuck in Oslo due to an approaching winter storm.
Check out what we did during our first day in Oslo here.
A brief recap: Our flight home from Oslo was cancelled and rather than heading to the airport, I called United through Skype. I was able to get our tickets reserved to fly home the following day. After dealing with this, I asked the United rep about accommodations and was told that we were on our own.
A couple of days back I wrote about an issue that we had during our trip to Oslo. Our flight home was cancelled due to an approaching winter storm coming to the NYC area.
After having a nice (extra) day in Oslo, we headed to the airport for our flight home a day later than originally planned. While there I had a couple of conversations with other stranded passengers who were also on our flight. I found out that while United told me that I was on my own in booking my accomodations, these 2 other passengers had their hotel stay and meals covered by the airline.
This new found information led me to have a discussion with United’s only surpervisor at Oslo Airport (OSL). Check out my post Hey United, I Want My $158+ Backif you are curious about the rules and regulations that I discovered.
After writing my post and following the United Supervisor’s instructions on how to claim my money back for our hotel stay and meals, I was shocked at the automated response that I received.
We finally made it home from our first trip of 2014 to Oslo, Norway. We had a great time and really enjoyed the city, even with its sky-high prices.
A couple of days back I wrote how we were Stuck In Oslo Thanks To An Approaching Winter Storm. Our flight was cancelled due to a snow storm forecasted for the NYC area. While some flights made it into Newark-Liberty Airport, United went ahead and pre-emptively cancelled ours.
In my post about being stuck in Oslo, I forgot to mention something pretty important. While on the phone with United customer service, I asked about accommodations and who was responsible. The representative was very short with me (code for rude) and said that we were responsible. Her response was something like well it’s not like we wanted to cancel the flight and not get everybody home.