I’ve recently written about some problems related to our short trip to Toronto, Canada.

The first problem occurred when we were supposed to go on the trip a few weeks back. I was checking my British Airways account when I noticed that our flight to Toronto had been cancelled. This led me to ask British Airways- Where’s My 40,500 Avios + $143.79.

We then got rebooked for the following week. More bad luck soon followed. We had a cancelled flight in biz class and had to fly coach. I then wondered if I was owed compensation. (I certainly feel that we are…) Continue reading Cancelled Flight, Marriott Customer Service Impresses →