The Club Carlson credit card’s second night free benefit was one of the most generous perks out there we received for having a credit card. When the offer was coming to a close, it sure was a sad day.
When news came of Club Carlson’s second night free benefit ending, I redeemed 304,000+ points for future trips. Since then, many of us have received a small amount of points and a free night certificate to make up for the loss.
When the $75 annual fee came up for my Club Carlson personal card, I had an important decision to make- keep it or close it.
I thought it over and waited until the last day to make a decision, although it may not be my final one.
I called up customer service and explained that I was considering closing my card due to the annual fee and a major loss of benefits over the past months. The rep said that she didn’t have a way around the annual fee. She also mentioned that the only way to waive the fee was to cancel the card.
I was then told an interesting piece of information. She said that there wasn’t a manager in but a request could be put in to see what offers might be available. However, I was also told that there might not be any offers!
This sounded interesting although I’m not counting on much being offered. A manager is supposed to review my account and contact me in 7-10 days.
The rep also said that even though I went ahead and paid the annual fee, I could still close the account and get a refund.
I figured that there was nothing to lose by having someone review my account. Maybe they’ll thrown me some bonus points or another free night! Somehow I doubt this will happen but I might as well find out.
If you have a Club Carlson credit card do you plan to close it due to the loss of the second night free benefit or do you still feel it’s a card worth holding onto?