A Bethesda, Maryland dentist is suing British Airways for sending him to the wrong destination.
The man had planned a trip to Portugal for a conference and figured stopping in Granada, Spain along the way to do some sightseeing would be a great plan. However the man, Edward Gamson (and his partner) were sent to Grenada in the Caribbean by way of London no less.
Gamson said that he did not notice the mistake due to his e-tickets failing to contain the airport code or duration of the trip. 20 minutes after the stopover in London he noticed the mistake while looking at the in-flight map!
After close to three days of travel, Gamson made it to the conference but his plans were ruined.
British Airways offered him and his partner $376 each and 50,000 miles. However, this is just a drop in the bucket since Gamson says he pre-booked hotels, trains and tours costing over $34,000.
Gamson is now suing British Airways, representing himself even though he has no legal background.
While reading the story, I was a bit confused with some of the details and as to why BA is fully to blame. The article states that flights were booked using 375,000 miles to fly in first class. Even if his flights were booked over the phone, why didn’t Gamson check his itinerary online to confirm where he was flying?
It seems to me that he was busy planning an overly pricey vacation while failing to look over the details for one of the most important elements of his trip- the international flights!
Find out more in the NBC News article here.